The Apprentice 2014 Week 5 – Coach Trip

November 6, 2014 4 Comments

Coach - Bus The Apprentice 2014 Week 5 – Coach Trip

After the shock of last week’s triple firing, The Apprentice now feels like the programme we are used to. Yes, the tasks in Weeks 1-4 have been familiar, but the after contrivance of an unwieldy 20 candidates, pre-chosen PMs and a culling of 8 candidates in the first 4 tasks, this week felt more familiar. For instance, with 2 teams of 6, there are fewer places for people to hide.

This week, the teams had to organise competing coach tours aimed at the burgeoning tourist market, and try to sell as many of the 25 places on each coach. The team with the biggest profit would win the task. I say teams, but this week would stretch the concept to the limit, especially in Tenacity.

Sugar moved Mark Wright into Tenacity to balance the teams. He was keen to be PM, but lost out to Daniel Lassman, who persuaded the team that his experience in organising events would guarantee success. For Summit, Sanjay Sood-Smith got the job as PM. Both teams decided to tap into England’s rich heritage and go for history-themed tours.

The success of this task would ultimately be down to clarity of strategy, especially around pricing and the ability to sell the tour as good value for money. In short, maximise profits by selling a quality product for as much as possible, and minimise costs. The real surprise this week was that the winning team (Tenacity) always looked like winning. So often in The Apprentice we are used to the editing suggesting one winner, but the results showing the opposite.

Tenacity had clear WIN positions for their negotiations on ticket price. WIN stands for;

  • What do I WANT or what would be a good result (£80+)
  • What would be an IDEAL result (£99.50)
  • What do I NEED (later in the day they went as low as £65 to try to fill the bus)

Tenacity also used this price guide to inform their negotiations with the venues around Oxford that they wanted to partner with. It all seemed thought out, but was driven more by Mark than Daniel.

Over in Summit, Sanjay plucked the target price of £60 out of the air, and despite his banking background, the rest of the strategy as outlined above, was not obvious. This lower ticket price was to prove fatal for Summit, as they desperately tried to maximise profits by an aggressive negotiation with the venues, this time in Kent. Bianca Miller committed the cardinal sin of informing one group that they were the last chance for a sale, and their price was pushed down to £40 per person. The Summit starting price was lower than the minimum achieved by Tenacity. However, they did sell all of their 25 seats. Tenacity only sold 20 of 25 seats.

The second key factor was being able to negotiate discounts from the venues. In tenacity, Mark again showed his commercial acumen getting a discount of 60% at Blenheim Castle. He did this with a Collaborative Win / Win approach, by linking it to volume. By way of contrast, wide boy James Hill adopted a more aggressive I Win / You Lose Competitive negotiation style, starting off by asking for a ludicrous 80% discount with one venue. This approach might work for a one off like this, but it is not something that is likely to build an ongoing partnership. In the end, he failed to get any reduction above the regular group discount.This is the problem with playing your cards too early and negotiation on a position rather than on both party’s interests.

Tenacity delivered a quality experience but maximised profits by offering a poor quality (cheap) lunch. The highlight was the informative and note free tour of Blenheim narrated by Lauren Riley. Summit were disorganised and offered children’s songs on the bus, and Jemma Bird’s poorly prepared commentary. James again showed his lack of maturity and commercial acumen and resorted again to his “sell at any price” approach.

In the boardroom, it was revealed that though had Tenacity won, the team gave Daniel no credit. For his part, he refused to accept this, despite not selling any tour tickets. His relationship with Mark in particular is strained as the latter continues to calmly stick the knife in at any opportunity.

Jemma was fired for lack of contribution. She didn't seem surprised. Courtesy of BBC

Jemma was fired for lack of contribution. She didn’t seem surprised. Courtesy of BBC

For losing team Summit, Sanjay chose to ignore James’ poor performance, much to Sugar’s surprise. Sugar warned James that he must improve. Sanjay brought back Bianca for her mistake with the group ticket sell, and Jemma for a lack of contribution. Jemma was fired, and it was hard to argue with, as she was anonymous over the first 4 weeks and incompetent this week. However, a case could be made for sacking all 3.

So, Mark continues to shine, Lauren strengthened her position but James and Sanjay look out of their depths.

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The Apprentice 2014 Week 4 – Summit out of nothing

October 30, 2014 2 Comments

You TubeThe Apprentice 2014 Week 4 – Summit out of nothing

The artificial set up for the tenth anniversary series of The Apprentice hopefully reached it’s nadir in this week’s episode, with 3 candidates getting fired.

Once the novelty of having 20 candidates had passed, the practicalities of working with such a large number of people came to the fore. It is a well established managerial principle that leading a team of 9 people is approaching the maximum span of control for a manager. It also challenges the programme editors to find opportunities to show each of the 20 candidates doing something. Lastly, and most importantly for the producers, its a real challenge for the audience to put names and faces together. Taken together, the points raised above explain how the first 4 weeks of this series have moved the firings from the target assassination approach of, say, The Day of The Jackal, to the St Valentine’s Massacre .

The task in Week 4 required each team to launch a new You Tube Channel by designing and producing 3 introductory videos. As such, this task represented a first real foray into the world of social media and (self) promotion. In the end, the products produced at very short notice by each team were extremely poor in quality, but each team managed to get over 3000 views or hits in the time available. And they did this without much promotion, as neither concept was good enough to get a recommendation from Buzzfeed. What does this say about the target audience if crap like this gets so many views? It explains why so many organisations are keen to promote themselves through social media.

I will not spend too much time analysing the task, because I’m convinced that it had little bearing on 2 of the 3 firings, but here are a few key points:

  • Jemma Bird was transferred to Summit , to re-balance the numbers
  • Lord Sugar appointed the PMs for both teams based on their backgrounds
  • Summit, led by technology entrepreneur Solomon Akhtar, won the task with their “fun” food  channel “Dare to Dine”
  • This means that Jemma is the only candidate to have won every task so far
  • Tenacity, led by Ella Jade Bitton, who wants to set up a TV production company, focus on an exercise channel “Fat Daddy Fitness Hell”, meant to be informative, but ending up as just plain cruel

It was clear from the start that 2 members of team Tenacity were being cold shouldered by the rest of the team. Former Arctic Socal Worker Steven Ugoloah has probably annoyed most of the watching audience as much as his team mates, and since week 1 every (long winded) suggestion he has made has been ignored. Similarly, the disdain for Hypnotherapist Sarah Dales has been palpable since she tried to put women’s rights back 50 years when, as PM, in Week 1 her strategy was to get the girls’ team wear more lippy and shorter skirts! With this type of team work on display it was no real surprise that Tenacity lost the task.

Steven Ugoloah was first to be fired this week. Courtesy of BBC

Steven Ugoloah was first to be fired this week. Courtesy of BBC

In the boardroom, the relative harmony of Team Summit was a stark contrast to the dysfunction of Team Tenacity. Once it was established that Summit had got its first victory, the knives were out in Tenacity. Given what we had seen, it was no surprise that PM Ella brought back Steven and Sarah, but in reality sub team leader Lauren Riley was at fault for the videos being uploaded without search engine optimisation (or even any text in one case). Nor was it a surprise that motormouth Steven was the first to be fired, as his pitch had no structure or impact and epitomised his major flaw – all talk and no trousers. This was quickly followed by the firing of Sarah, but this was clearly due their respective ongoing performances, rather than anything specific in this task. Both individuals made bad impressions and appeared out of their depth. Its hard not to conclude that they were there as cannon fodder.

Sarah Dales. Second to be fired this week. Courtesy of BBC

Sarah Dales. Second to be fired this week. Courtesy of BBC

It was more of a surprise when Ella became the third person this week to be fired. This seemed to be more to do with the fact that in Sugar’s eyes she had  never had a paid job, as he portrayed her as a perpetual student. A Business Studies student at that, which is guaranteed to push all of the wrong buttons. Sugar is very prejudiced against intelligent and educated candidates who don’t have real life experience. Ella Jade can consider herself unlucky. Many worse PMs have survived in previous tasks. Lauren Riley can consider she was lucky not to be in the final three this week.

One other thing to note about this series is that Sugar is clearly aware of the business proposals for each candidate, at least in outline. This has not been so obvious before, but one can’t help but wonder if some candidates are being fired because he doesn’t rate their plan. Just saying

Ella Jade Bitton. The Tenacity PM was unlock to be fired. Courtesy of BBC

Ella Jade Bitton. The Tenacity PM was unlucky to be fired. Courtesy of BBC

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The Apprentice 2014 Week 3 – Summit has a mountain to climb

October 23, 2014 1 Comment

images-2The Apprentice 2014 Week 3 – Summit has a mountain to climb

There were suspicions before this week that in expanding the number of candidates in the Apprentice to 20, a few extra duds had been recruited. This was confirmed this week, when swimming entrepreneur Lindsay Booth was fired seconds before she was about to resign. This would have been something of a first for the series, but not one it should be proud of. Lindsay’s body language throughout reflected something we see a lot in Industry; a square peg in a round hole. Sometimes people persuade us that they are right for a job, but both sides agree after a short time that it’s not working. This is why we have probation periods. And so it was with Lindsay.

Lindsay Booth: fired before resigning. Courtesy of BBC

Lindsay Booth: fired before resigning. Courtesy of BBC

Anyway, back to this week’s task. Lord Sugar mixed up the teams with Steven, Daniel and Felipe joining Tenacity (formerly the girls’ team) and Lindsay (the same) Roisin and Sarah joining Summit (formerly the boys’ team and still without a win).

The task involved manufacturing, branding and marketing (high end) fragrance candles and re-diffusers to (high end) businesses and the public. Both teams got confident volunteer PMs, something of a departure from last week.

For Tenacity, Katie declares she has a nose for fragrances as she buys them all the time, and for Summit, accountant Roisin says she can do the numbers to maximise profits. PROFITS, for this is what Lord Sugar reminds the teams they will be judged on.

The two PMs adopt different strategies, with Katie going for Sugar’s tried and tested “make it cheap, maximize the margins by selling high”. Rosin prefers to go for a better product, but the margins are smaller so you have to sell more.

We could focus on many aspects of this task that are worthy of discussion; from Katie ignoring the feedback from Market Research to individuals given roles they are not suited for (Lindsay & Nurun selling), but the task was lost by poor project management by Roisin. Summit had the superior product and customers wanted it, especially the high-end businesses (hotel, gentleman’s club) but problems of supply and a poorly managed discount strategy cost them the task.

  • For instance, Summit sold re-diffusers to a gift shop at a ludicrous price when they promised another customer 25 units at a higher price and then couldn’t supply them. Bad business practice on 2 counts
  • James, leading the sub team selling to the public had a “slash and burn” approach to selling, taking any price to get rid of stock.

As business guru Peter Thompson reminds us;

“Turnover is vanity, profits are sanity”

 James was living proof of this and it cost the task, but Roisin was also culpable of poor project management.

Tenacity won by £14, the cost of one of Summit’s candles. And they had stock left over, but as Lord Sugar pointed out, in the real world they would have been able to move that stock on another day. Tenacity completed the task the Amstrad way – and won – with an inferior, but cheaper product.

Summit is still without a win.

In the boardroom, Lindsay was fired before the Final Three, as discussed above, so Roisin brought back non- seller Nurun and loose cannon, motor mouth James, who cunningly positioned himself as “just like you, Lord Sugar”. Sugar railed against this, but he has been shown to have a blind spot for people like him (remember Baggs-the-Brand?). Anyway, it worked and James survived, but his card is marked. Nurun was fired and again it was hard to argue against based on the first 3 tasks. Roisin survived based on here initial project management, but will need to learn from this experience.

Fired for not being ale to sell. Courtesy of BBC

Fired for not being ale to sell. Courtesy of BBC

Expect more culls as we look to get rid of more deadwood (Sarah stands out here, but a few are still hiding) before we get to the serious competition.

 

 

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The Apprentice 2014 – Week 2, Tenacity wins through

October 16, 2014 1 Comment

Your firedThe Apprentice 2014 Week 2, Tenacity  wins through

This week’s task was design based under the banner of Wearable Tech. Each team had to design and pitch an item to 3 retailers (Hight Street Retailer John Lewis, Sport Fashion chain JD Sports and novelty specialists Firebox).

The girls, newly re-branded as Tenacity after the mauling their previous monicker Decadence received from Lord Sugar, ended up being led, despite her protests, by Marketing Officer and fashion retailer Nunrun Ahmed. This was despite the fact that personal branding expert Bianca Miller who was a better fit but made excuses and declined.

Similarly in Summit, Fashion guru Robert Goodwin declined to take up Lord Sugar’s suggestion that he lead, as did technology expert Solomom Akhtar. Both claimed that their expertise lay elsewhere. Their team mates weren’t convinced, but accepted the offer to lead from Scott McCulloch, a Clinical Development Strategist, because he had ecently attended a Wearable Tech conference. Scott had been identified as hifding the previous week, so this was his chance to shine. Unfortunately, he adopted a leadership style ranging from Autocratic to Laissez-Faire, either shouting or refusing to take responsibility for any decisions. This came about because his (good) idea about a wearable health monitor was ignored.

Similarly inept as a leader, Nunrun faded into the background. She didn’t want this task, and stronger personalities came to the fore.

In brainstorming ideas, you need to think of the retailers you will be pitching to. Of the three, JD has the clearest market (sports fashion) and the biggest reach, with John Lewis representing conservative high street and Firebox novelty but with limited reach. So, go for an idea that JD Sports will order and you win. Neither team took this into consideration.

Both teams suffered from poor leadership, with the 2 PMs fading into the background and much bitching ensuing. The boys eventually settled on the Emoti-Shirt (a plain sweatshirt chosen by Robert, who was a back seat driver) with a camera in the breast region. Tacky and slightly creepy. For the girls, there as the Little Smart Jacket with gadgets (phone charger, lights) powered by solar panels in the shoulders. These had to be visible, which made the design very 1980s.

Lets face it, both ideas were crap, as was the leadership on display. For the boys, Mark Wright again impressed for his calm but assertive interventions, but Daniel Lassman was a disaster at pitching, even agreeing with the clients criticisms at one point. James Hill made a lot of good points, but they were mostly about how useless Daniel was.

Similarly in the girls, Nunrun was poor, so fitness entrepreneur Katie Bulmer-Cooke and Pamela Uddin dominated, but did not impress.

Neither team did well with the pitches; poor products, not taking into account the audience and useless leadership which led to personality clashes on a big scale.

Winning is easier if you have a united team pulling in the same direction, and no-one has ever been sacked from the winning team, so this has to be the main focus.

The boys lost again, failing to get a single order. The girls secured one small order from Firebox. Lord Sugar was not impressed with with either team. To be fair, the unwieldy size of the teams didn’t help.

Robert Goodwin - the first candidate to be fired this week. Courtesy of BBC

Robert Goodwin – the first candidate to be fired this week. Courtesy of BBC

In a surprise move, only in its timing, Robert Goodwin became the first candidate ever to be fired before being brought back in the final three! He was rightly punished for ignoring Sugar’s (big) hint to act as PM.

PM Scott brought back Daniel for his poor pitching and Solomon because Sugar had suggested he could have stepped in as PM. It made no difference, Scott McCulloch became the third person to be fired and the second this week. It was the right decision.

Quickly followed by inept Scott McCulloch. Courtesy of BBC

Quickly followed by inept Scott McCulloch. Courtesy of BBC

Once again, the girls didn’t win so much as the boys lost. Summit has got to change (geddit?). So far, so unimpressive. Undun was poor also and won’t last long.

Star Performer – Mark Wright once again

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The Apprentice 2013 – The Result

July 17, 2013 2 Comments

The Apprentice 2013 – The Result

Apprentice winner, Leah Totton. Courtesy of BBC

Apprentice winner, Leah Totton. Courtesy of BBC

In the end, Lord Sugar surprised us with the brave choice of Leah Totton as his business partner. Brave, not because of Leah herself, but because her idea of aesthetic clinics takes Lord Sugar into unknown territory. The safer option would have been Luisa’s baking wholesale brand. This decision will be seen as just  reward for Luisa who was, frankly, awful for long stretches of this season. Yes, she did improve as the series went on, but when she was bad she was rotten. This possibly accounted for why Luisa only got Neil as her first choice team member ,where as Leah got all of her first choices. I for one am pleased that she lost.

Having said that, we saw a different side to Leah, who so determined and set on getting her way, that she almost ignored good advice from her team around her brand name.

Leah was very clear in her business proposal, and had researched the market thoroughly. She may be new to business, but she has the clinical credibility to see it through. Don’t be surprised to see Lord Sugar get his wish and Leah become not only the face, but the name of her business. “NIKS” could easily become “Dr Leah”. Not only does she have professional credibility, but she is photogenic.

It is probably Leah’s passion and conviction, backed up with solid numbers (something that Luisa was a little vague on) that helped to convince Sugar to go with the aesthetics business. One other factor was Luisa’s vagueness about what would happen to her 3 other businesses. Sugar may be recruiting a business partner, rather than a member of staff, but he expects 100% of their attention in return for his £250K.

It will be interesting to see how this business idea progresses, but don’t be surprised to see The Baker’s Toolkit also become successful, with alternative investors.

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The Apprentice Week 11 – Final Interview

July 11, 2013 1 Comment

lord-sugar4The Apprentice Week 11 – Final Interview

So we now know that the winner of this year’s Apprentice will be female. Luisa and Leah will contest next week’s final to become Lord Sugar’s Business Partner.

This week the candidates were interviewed by 4 of Lord Sugars’s most trusted advisers; Margaret Mountford, Claude Littner, Claudine Collings, Mike Suter. It is their job to sort out the wheat from the chaff.

The process is great to watch, but must have been tough to go through, and in the end it comes down to how strong the business idea is.

In the Boardroom, Jordan is quickly dispensed with because he does not own his business idea (in keeping with his experience as a Business Analyst). Next to be fired is Neil, the most consistent performer in the series. His plan involves an online Estate Agency, but when it is pointed out that his plan has a fatal flaw in it and he refuses to see it, he is fired. It is with genuine regret that Sugar lets hime go.

Francesca fails because of the (lack of) numbers in her business plan. She has run 3 successful businesses, but couldn’t give Claude the turnover. Nor could she justify her business projections for the proposed new business. So she was fired.

That leaves the final to be contested by Luisa, who has a new baking brand business idea and Leah who has a well researched idea for affordable cosmetic surgery. It is no surprise that Luisa is in the final, as she has the drive and has smoothed off her rough edges in recent weeks. In the clips we saw she came across as confident and assertive, and kept her frustration in check. Leah has little experience, but a well thought out idea. Both produced poor plans, but came across well face to face.

In the end it was the correct decision. Both are strong candidates, and it will be a great final. The only disappointment for Lord Sugar is Neil not being there. In the earlier series of tHe apprentice, Neil would have won and made a good employee. Without a solid business plan he had to go.

May the best woman win.

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The Apprentice Week 10 – Girls on Top

July 4, 2013 6 Comments

The Apprentice Week 10 – Girls on Top

courtesy of BBC

courtesy of BBC

This week’s task in The Apprentice saw the 6 remaining candidates back in gender team. The task itself was one of Sugar’s favourites, as it replicates his own early success; both teams are given £150 to invest in stock and maximise the return by selling first on a market stall and then in a shop.

For the boys, Myles pips Jordan to be PM, with Luisa’s experience in retail winning out over Francesca. There was an immediate contrast in approach, with Luisa clear in her strategy (“stack ‘em high, sell ‘em cheap”) and her choice of items (fashion). This allowed the girls to start sourcing their items and checking out the market stall pitch immediately.

Myles proved to be indecisive, or maybe out of his depth, and the clear teamwork seen with the girls was missing. The lack of decisiveness led to a delay in getting out to source items. Perhaps not surprisingly, Myles decided to go for luxury items (which he has experience in marketing) for a market stall in Shoreditc! Even his team wasn’t convinced.

At the market place, Luisa blossomed, and the strategy and general choice of items resulted in a steady stream of sales. They reinvested the stock wisely and had enough of it to fill out the shop on day 2. The boys ended up with 16 ceramic novelties priced at £20 up. Their sales were slow, but it was Neil who again managed to pull in the most. An alternative line of greetings cards didn’t sell, so Jordan tried to offload them to local shops, with no success. Myles strategy and products were a mess. They sold so little on the market that they couldn’t fill a quarter of their shop, so they converted it to a makeshift market stall, using the doorway.

Neil suggested a high risk strategy to invest and sell a high ticket item. Unfortunately, the novelty vase that Jordan came back with impressed neither his teammates or the customers and it also didn’t sell.

In the boardroom, it was no surprise that the boys lost. Neil was in the best position to survive, due to his sales, but Sugar (ignoring his previous success as pm) labeled him a One Trick Pony. Jordan had been completely ineffective, but it was Myles who had to go, especially after last week’s lucky escape.

What was surprising, was that each of the boys outlined their business proposal to Sugar, and none of them was inspiring. Jordan, in particular, is unlikely to get past next week as his App idea requires an IT person as a 3rd partner. Sugar will not go for this.

So, its taken a long time, but the girls, and Luisa in particular, came good. If her business proposal is a Retail one, Sugar may be prepared to put aside her obnoxious behaviour in earlier tasks and take her on as a partner.

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The Apprentice Week 9 – Ready, Steady, Gone

June 27, 2013 1 Comment

The Apprentice Week 9, Ready, Steady, Gone

Alex, courtesy of BBC

Alex, courtesy of BBC

This week, our 7 remaining candidates had to design a ready meal and pitch it to 3 leading retailers. The results were interesting. One team got the packaging right, but the product was poor, and the other team got the opposite results.

It seemed like Karma that the big egos, and even bigger mouths, of Luisa, Neil and Francesca were working together in the Group of Death. Neil took on role of PM, and his first decision was to allow Luisa to convince him that Francesca should do the meal preparation (despite protesting that she never cooks). Luisa, who runs a cake business, claimed she doesn’t do savoury. This was later shown to be untrue. This left Lu and Neil (who don’t get on) to do the brand work.  The team decided on a fusion theme, blending Caribbean and Thai.

Alex finally got a chance to be PM, as he was appointed by Lord Sugar to lead Myles, Leah and Jordan. Myles and Alex worked on the theme and brand, with Jordan and Leah doing the preparation and testing.

Alex pushed hard for an educational geography theme, based on meals from around the world. Myles wanted a horror Theme that would appeal to children. Myles chipped away at Alex, who eventually caved in. Alex reasoned that as Myles has children, he couldn’t ignore his instinct. This proved to be a mistake, as it would cost the team the task.

Over in The Group of Death, Francesca proved she is no cook when she managed to produce the most bland meal, and got feedback in testing that it was neither Caribbean or Thai. Francesca had followed Lu’s recipe (yes, she can cook) but her lack of confidence / experience meant she was unable or unwilling to adjust the flavour. The impossible happened, and I found myself feeling sorry for Francesca! Surprisingly, peace was declared between Lu and Neil and their branding was half decent.

At least there was cohesion in their group. Marketing guru Myles, now leading the brand team, pushed for packaging that the kids loved. The kids also loved the product, so it must be a winner right? No. My sixteen year old son pointed out that it is parents, not children, who buy the food. Going for packaging that appealed to the children, including a skull more usually associated with poison, was a fatal error. So good product, but the wrong packaging.

In the pitches, Neil made the best of a bad job by telling retailers the product would be improved if they placed order! Eh? In the real world, the retailers would say come back when you have a finished product, but this is not the real world.

Jordan saved the pitching for the other team, where PM Alex took a back seat, and first Myles and then Leah were poor.

In the boardroom, Neil’s strategy won as they secured the most orders. Poor product, Good packaging, Clever Pitching. Not real world, but the Group of Death lives on. Luisa was even praised by Karen for her improved / toned down performance.

In the losing Team, Jordan comes out with most praise and is excused from the FInal Three. PM Alex sees Myles as to blame, and wants it to be a Final Two. If only he’d been that decisive in the task. Sugar’s having none of it, and Leah has to come back too.

Anyone watching the programme would agree that Myles was to blame. Alex went against his instinct based on sound logic (Myles experience in marketing and the fact he is a parent). Of course, Sugar has his own agenda and ignores the facts. Alex is fired, less for his performance this week and more because Sugar feels he is too young, and changes his mind / direction too easily. This may be a fair assessment of Alex, but based on the task, it is Myles who should have gone.

Jordan continues to shine, but Neil and Myles took backward steps this week; Neil for putting Francesca in the kitchen (surely Luisa working on her own in her area of expertise was a gift opportunity?). Luisa actually looks a better candidate, but her refusal to work in the kitchen shows that actually the leopard hasn’t changed it’s spots.

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The Apprentice Week 7- Caravan of Love

June 13, 2013 2 Comments

The Apprentice Week 7 – Caravan of Love

Your fired

This series of The Apprentice is really standing out for me. Not for the quality of the candidates, as of the original 16 only a few seem to have anything to offer. No, for me it is the more overt personality clashes. We expect this in the interview segments, but even in the tasks it is clear that some people can barely tolerate each other.

We’re back to a selling task this week. The theme is holidaying and recreation, specifically around caravanning. They have to identify items to sell at a camping and caravanning expo.

Neil joins Evolve as PM to balance the numbers. In Endeavour, Kurt gets the nod, due to experience of caravan holidays, over Alex who also wanted his chance. He is disappointed to be overlooked and displays a bit of immature petulance.

Both teams seem bemused by the choice and function of the available items and can’t disguise their contempt for the whole idea of caravan holidays. They also observe that the demographic at this expo are generally the retired, over 55s.

First task, they have to be able to convince the designers / suppliers to allow them to sell their accessories. Myles in particular excels with enthusiasm and insincerity in equal measures. Luisa performs the same task in Evolve.  Both teams find it difficult to get the designers to move on price. But Leah and Natalie, working with Myles,  push hard for a discount, with no joy.

Eventually both teams go for the same items, an electric bike and children’s box.  Despite Myles charm, Endeavour get both products. Leah’s  lack of enthusiasm and pushing hard for discounts is blamed by Myles. As alternatives, they are left with  the boat box and a camping chair.

In a great example of contrastive analysis, Neil and Jason work together to source a high ticket item. Neither seems able to stand the other. Eventually, they opt for the folding camper. sold on the sales potential by the designer,  as it is targeted at the older customer and sales have been steady at the expo.

Kurt and Jason are also working together. and go for the higher priced retro camper. This is an interesting choice, given that it is aimed at the 35-45 ages group, and there aren’t many of them around.

When it comes to selling, Neil shows his experience and seta targets and wants to see competition. Kurt divides up to team and chooses Myles to sell the camper van, despite Alex’ wanting to do it. Again, Alex is not happy.

Jason’s “camp” style seems to go over well with the punters, who are mostly older, and he makes the first big ticket sales. Myles finds selling the retro camper difficult, but even his charm can’t sell an item aimed at 35 year olds to an audience of over 50s.

Both PMs struggle to get their own sales going, as does Jordan, but Natalie and Jason flourish selling their accessories. Leah sells one of the boat-roof boxes and towards the end of the day, she is drafted by PM Kurt to try and sell the retro camper. His strategy here is to use Leah as eye candy, but she is brought in too late.  Leah nearly gets a sale, but runs out of time. Neil gets a late sale for the folding camper.

In the boardroom, Myles blames Leah for them not getting their preferred items and is supported by Natalie. Alex reiterates his unhappiness about being frozen out. Endeavour is clearly not a happy ship.

In Evolve, Neil reviews his sales plan, in particular why he rejected the retro camper because it was wrong for the demographic they were selling to. He is proved to be correct,when it is revealed that they sold 3 of the folding campers and outsold Endeavour on the accessory items. Not surprisingly, Endeavour sold no retro campers.

So Evolve wins, and Neil has to be given credit on a number of fronts; his business skills in rejecting the the retro camper, and his overall team management. Despite getting neither of the accessories they wanted, they still outsold Endeavour.

As Evolve are leaving, Jason is called back to be congratulated by Sugar for selling one of the folding campers. We’ve waited a long time for Jason to be anything other than good TV, but he did well in this task.

Back in the boardroom, the dysfunctional nature of Endeavour is revealed. Kurt realises his position is weak,  and is rightly criticised for choosing the retro camper over the folding camper. Fingers are pointed in every direction. Leah is horrified when Nick reveals that she was brought across to sell the retro camper as “eye candy”. Maybe this is why he makes the bizarre choice to bring back Natalie and Alex into the final 3, despite the fact that Leah was blamed for scaring the designers off with her pushy negotiations and Myles sold nothing?

Sugar wonders if Kurt is bringing Natalie back for tactical reasons (she is in the last chance saloon) and challenges Kurt on this. Both Alex and Natalie put up a robust defence, but Alex is partly blamed for the choice of products.

Not surprisingly, it is Kurt who is fired. Not only did he bring the wrong people back into the boardroom,  but his choices throughout the task have been poor. Sugar does spring a late surprise and Natalie is fired also, just when she may have thought she had got away with it.

This week has been a bit of a leveller, with Neil looking a strong candidate. His instinct for business is good, and he is a strong leader. Jason has also finally shown he has a little ability, but both Jordan and Myles were poor and Alex’ lack of maturity came through. For the girls, I’m losing confidence in my early favourite Leah and Luisa still has plenty to prove.

Filed under Influential Communication, The Apprentice, Uncategorized Tagged with , , , , , , , ,

The Apprentice Week 5 – Dubai These Goods

May 28, 2013 3 Comments

The Apprentice Week 5 – Dubai These Goods

Zee courtesy of BBC

Zee
Courtesy of BBC

Its retail therapy this week in The Apprentice, with the teams dispatched to Dubai to source  and sell items. Zee, who has lived there claims to have a lot of local knowledge. Specifically the teams have to find 8 items for a new hotel.

Leah joins Endeavour to balance the teams, and the pattern for the task is set as she and Zee compete for PM. Zee’s local knowledge gets the nod.

Miles leads the opposition Evolve team, and wants to focus on luxury items, as this is his area of expertise.

Contrasting strategies are adopted by the 2 teams. Zee uses his local knowledge to source items and will not countenance either the need for research or buying items from Malls. For him, the Sukhs are where the bargains will be found. If he has the knowledge, this is a sound strategy. However, over the programme, both the viewer, and his team come to doubt how extensive his local knowledge is. In addition, Zee’s relationship with women, and especially Leah seems strained.

Miles, without the benefit of local knowledge and working against the clock, adopts exactly the opposite strategy, and heads for the Mall. Both teams face time pressures, but where as Zee focuses on negotiation, whilst Miles is focused more on getting all of the items, with negotiation as a secondary concern. Teams will be punished for any items not sourced. Surely, Zee’s local knowledge will come out on top?

Zee and his sub team make a mess of the measurements for a flag and need to re-order, when the item they have ordered proves to be too small. Leah’s team are struggling to get any items, but Neil eventually pushes through a Khandoura at half the price paid by the other team. It proves to be the wrong type of Khandoura

In the boardroom, Zee gets poor feedback from his sub team, especially Leah. His local knowledge is challenged by Sugar, as he made mistakes with the oud and the flag. The wrong sizing of the flag is attributed to Kurt, who accepts the blame. The team’s negotiations are applauded.

Miles is accused of wasting time on research at the Mall, and waiting for the flag to be produced. Their negotiation skills are ridiculed by both Sugar and Karen Brady.

In the end Evolve beat Endeavour, mostly down to the debacle with the flag. Miles more measured approach paid dividends in comparison to Zee’s bravado. Zee looks vulnerable as the team unites against him.

Zee brings back Leah and Natalie. Surprisingly, Kurt is let off despite his mistake with the flag, as is Neil over the Khandoura. Zee justifies his decision based on lack of contribution from Natalie and lack of support from Leah. The girls unite against Zee and accuse him of being sexist. Leah is described as indecisive by Sugar, who also calls Zee arrogant. Eventually, Sugar comments on  Natalie’s lack of contribution. However, he decided to give her one last chance, and it is Zee who is fired, for basically being incompetent. It is the right decision.

Zee proved to be a very ineffective leader. It is crucial for a leader to build up a team, but Zee only succeeded in uniting the team against him. His bravado and the decision to bring Natalie, rather than Kurt or Neil back was the final nail in the coffin of his objectivity. The strong suspicion that he has a problem working with women is also hard to refute, based on the evidence of this programme.

Filed under Influential Communication, Leadership, The Apprentice Tagged with , , , , ,

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